Privacy Policy

Effective Date:

Welcome to Academic E-Resources. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Institution or organization name
• Student or employee ID (if applicable)
• Billing and payment information
• Account login credentials
• Book borrowing and reading history
• Device and browser information
• IP address and usage data

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Process subscriptions and payments
• Provide access to books and digital resources
• Manage book borrowing and returns
• Improve our platform and services
• Send important notifications and updates
• Respond to customer support requests
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information.

We may share information with:

• Educational institutions using our B2B platform
• Trusted payment processors
• Cloud hosting and infrastructure providers
• Service providers who help operate our platform
• Government authorities when required by law

4. Data Security

We use industry-standard security measures to protect your information, including secure servers, encrypted connections (HTTPS), and access controls. While we strive to safeguard your data, no method of online transmission or storage is completely secure.

5. Cookies

Our website may use cookies to:

• Keep you signed in
• Remember your preferences
• Improve website performance
• Analyze website usage

You can disable cookies through your browser settings, though some features may not function properly.

6. User Rights

You may request to:

• Access your personal information
• Update or correct your information
• Delete your account (subject to applicable legal or institutional requirements)
• Withdraw consent where applicable

7. Third-Party Services

Our platform may use trusted third-party services for payments, analytics, email notifications, or cloud hosting. These providers have their own privacy policies.

8. Children’s Privacy

The platform may be used by students through their educational institutions. Personal information is handled only for educational and operational purposes in accordance with applicable laws and institutional policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.